Hartford, CT & Boise, ID — Southern New England Healthcare (SoNE HEALTH), a regional leader in value-based healthcare, and Switchboard Health, a digital health company connecting patients with high-value care, announce a strategic collaboration aimed at improving specialty care access and optimizing health outcomes for patient populations served by SoNE HEALTH, the region’s premier clinically integrated network comprised of 500+ providers in Connecticut and Western Massachusetts.
This collaboration leverages Switchboard Health’s innovative software platform and national specialty care network to support SoNE HEALTH’s mission of delivering patient-centered and outcome-driven value-based healthcare. The integration of Switchboard software and virtual care programs will support SoNE HEALTH’s primary care providers with enhanced patient access to specialists, reducing unnecessary delays and lowering the total cost of care.
“At SoNE HEALTH, we are committed to strategic collaborations that align with our mission to enhance patient care and support physician independence,” said Lisa Trumble, MBA, President and CEO of SoNE HEALTH. “Switchboard Health’s model offers a scalable and efficient way to extend specialty care access to quality providers.”
This collaboration provides SoNE HEALTH practices with Switchboard software that navigates patients to high-quality specialists, including Switchboard’s virtual specialty care network. This will empower primary care physicians within SoNE HEALTH’s clinically integrated network to coordinate specialty care more effectively, increasing engagement and improving health outcomes for patients across the region.
“We built Switchboard Health to be a force multiplier for primary care—delivering data-driven referral processes that reduce unnecessary specialty care expenses, eliminate manual processes, and deliver improved patient care,” said Derek Baird, CEO and Co-founder of Switchboard Health. “Partnering with an organization like SoNE HEALTH, which is deeply rooted in its community and committed to local leadership, is exactly the kind of collaboration that drives true impact.”
The collaboration will initially focus on high-priority specialty areas such as dermatology, behavioral health, and endocrinology, with future plans to expand to additional specialty areas, tracking goals around access, patient satisfaction, and cost reduction.
