Team Members

Our Quality Performance Team members are aligned to SoNE HEALTH providers. They work closely with the practices to provide Concierge Services and Improvement Plans. The Quality Performance Team works to establish a regular meeting cadence with offices to share performance, develop action plans and provide education, toolkits, and quick reference guides for quality measure definitions and best practices. This team facilitates the identification of patients that are in need of preventative screenings. They are subject matter experts in HEDIS Quality Metrics. In addition to working with our providers, they also perform outreach to our patients to assist with scheduling preventative services, i.e. mammograms.

They are committed to identifying and closing gaps in care in accordance with HEDIS. HEDIS measures address a broad range of important health issues such as medication use for chronic conditions, cancer screenings, childhood, adolescent, and adult immunizations, care of patients with chronic conditions, and safety and mental health screenings. The Quality Performance Team will review medical records to extract and submit pertinent data to close these gaps in care. If data cannot be found, the QDS team will identify patients who need intervention to close the gap and work with providers to order appropriate tests/screenings.